Welcome to Innov8 – Customer Help Centre
Everything you need in one place: toner, service, billing, equipment moves, and more.
Start Here: Your Customer Portal
The Customer Portal is your all-in-one tool for managing your equipment and account.
Here’s what you can do:
✔ Request service or technical support
✔ Order toner and supplies
✔ View and download invoices
✔ Track service history
✔ Update your company contact info
Need help logging in? Click here
Need Service or Support?
If you’re having issues with your equipment or need IT support, you have 3 easy options:
- Submit a service request through the Customer Portal
- Click here to fill out the Service Request Form
- Call us directly at 1-800-663-3923
- Press 1 for Printer/Copier Service
- Press 2 for IT Support
Need Toner or Supplies?
Running low on toner or other essentials?
You can:
- Order supplies through the Customer Portal
- Submit a Toner Request Form
Moving or Reinstalling Equipment?
Need to move your machine to a different location?
We’ll take care of it — just submit an Equipment Move Request here.
Billing & Account Information
Access invoices and billing history anytime through your portal.
Explore Our Full Services
We’re more than just copiers and printers. we can support your business with:
✅ Managed IT Services
✅ Cybersecurity Solutions
✅ Document Management (M-Files)
✅ Workflow Automation
✅ Microsoft 365 Support
✅ Copier & Printer Leasing & Service
Optimize Your Workflow with Print & Document Management Solutions
Efficient Document Handling for Advertising Agencies
In advertising, the organization and accuracy of your documents are key to successful campaigns. Innov8’s advanced print and document management solutions streamline your workflows, reduce operational costs, and ensure secure document management throughout the campaign lifecycle.
Why Choose Innov8?
Innov8 has earned the trust of advertising agencies across Canada by providing technology solutions that enhance creativity, improve efficiency, and streamline collaboration. Our customized approach ensures that each solution is tailored to your agency’s specific needs, helping you stay competitive in a demanding industry.
Expertise and Experience
Innov8’s decades of industry expertise enable us to understand and address the unique challenges faced by advertising agencies. Our team is dedicated to delivering solutions that drive creativity and innovation in your campaigns.
Comprehensive Solutions
From high-quality printers and copiers to managed IT services and AI-driven automation, Innov8 offers a complete suite of services to meet all your technology needs under one roof.
Customized Approach
Every advertising agency is different. That’s why we tailor our solutions to align with your specific business goals and operational requirements, ensuring you get the maximum value from your technology investments.
Proactive Client Support
Our proactive support model identifies and resolves potential issues before they impact your business. Whether on-site or remote, our dedicated support team is always ready to assist, minimizing downtime and keeping your campaigns on track.
Security and Data Protection
Protecting your agency’s creative assets and client data is crucial. Innov8 offers comprehensive security solutions with multiple layers of protection, safeguarding your printers, copiers, and entire IT infrastructure against potential threats.
Innovative Technologies
Staying competitive in advertising means staying ahead of the curve. Innov8 leverages the latest technologies, including generative AI and cloud services, to help your agency automate processes, improve accuracy, and enhance overall efficiency.
Community Focus
At Innov8, we believe in supporting the communities we serve. As a family-oriented company, we actively contribute to local initiatives and celebrate the successes of our clients and community.
Local Presence, National Reach
Proudly Canadian, Innov8 combines the reliability of a local presence with the capability to support advertising agencies nationwide. We’re committed to providing consistent, high-quality service wherever you need it.
Experience Difference with Innov8
Transform your advertising agency’s technology infrastructure with Innov8. Discover how our comprehensive solutions can enhance your creative processes and support your agency’s growth. Contact us today to learn more about our tailored solutions and how we can help your agency succeed.