During regular business hours, your service call request will be handled within one hour of receipt. For quicker, more efficient service, please reference your client ID number (located on the front of your machine). One of our friendly staff will contact you to schedule a call with a service technician. Please note that our dispatch hours are 8:00 a.m. to 4:30 p.m. PST, Monday to Friday.
Did you know? At innov8 Digital Solutions, our team of service technicians have an average of over 31 years experience - each.
IT Support Services
Submit a support ticket for your Managed IT Services
innov8 Digital Solutions offers Managed IT Support Services that save you time, money, and stress. Our team of friendly and experienced technicians can assist you with everything from email support and cyber security to networking issues.
When you register for Managed IT Services, help is just a phone call or email away. Having issues? Use the form below to submit a support request ticket. At innov8, we offer a one-hour response time for critical, service-impacting events and after-hours critical support.
Submit Meter Read
Printer meter readings allow for accurate billing and servicing
To retrieve a meter reading, use the operation panel on your copier and proceed using the instructions provided below for your corresponding manufacturer and model number. Then use the form below to submit your meter read or call it in between 8:00 a.m. to 4:30 p.m. PST.
Tired of dealing with meter reads? Ask us about our Managed Print Services, which allow us to retrieve meter reads remotely, as well as receive diagnostic updates and service alerts automatically.
Ask us about our Managed IT Services
and how you can get dedicated tech support or everything from your emails to your servers and beyond.