Remote Support
Remote Support
Let’s get your copier, printer or IT system up and running
We can get your copier, printer or IT system up and working without the need for an on-site visit. Our support experts will securely remote in, access your device and systems, troubleshoot problems, and provide instant support.
Step 1: | Please call 1.800.663.3923 (Option 1) or email service@innov8.ca to open a service call ticket. |
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Step 2: | The copier service technician will contact you to initiate remote support. |
Step 3: | Enter the code provided by the copier service technician. |
Step 1: | Please call 1.800.663.3923 (Option 2) or email itsupport@innov8.ca to open a support ticket. |
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Step 2: | Our IT help desk will contact you and initiate remote support. |
Step 3: | Enter the code provided by the IT help desk. |
Testimonials
What Our Customers Say
“Kevin is prompt and can get us new products very quickly without getting stuck in paperwork. The printers work great and everything is taken care of. We rely on organizations like innov8 to support our small IT team and we are very happy with their products and services.”
“They helped us choose a printer/scanner/copier for our office needs that was economical and yet prints beautiful material for us. They taught us how to work the machine and the service has been very good. Highly recommend this company!”
“He put the needs of our organization first, and was diligent in ensuring we chose the most logical solution for our office. Joe & Brandi handled delivery, set-up, and training for our device and had us up and running efficiently. Thank you!”
“Your support brings us closer to our goal of establishing a world-class integrated centre for youth age 12-24, and their families, right here in Kelowna. The centre will provide children and youth immediate access to help from a wide variety of mental health support providers, advancing the standard of care in our region, to rival the best in the country.”
“Open Door Group Operates 11 offices provincially and we use innov8 as our provincial enterprise printer supplier and operator. Kevin is prompt and can get us new products very quickly without getting stuck in paperwork. The printers work great and everything is taken care of. We rely on organizations like innov8 to support our small IT team and we are very happy with their products and services.”
“We have partnered with Innov8 for several years, and their support for our printer and copier needs has consistently been exceptional. Eddie, our primary technician, is always prompt, professional, and incredibly helpful, especially during critical times. I highly recommend their services”
“When Westbank United Church was ready to lease a new printer innov8 was the winning bid for so many reasons not the least being their sincere, understanding approach to the church’s needs but when the church suffered a second flood in 12 months Andre de Jongh was completely understanding of the church’s financial situation and was the one who suggested we refrain from entering into a new lease at that time. In the future, when the church is able to negotiate a new lease, Andre and innov8 will receive the church’s blessing for a new printer/copier.”
“Met with Andre and he listened to my needs, then made some suggestions! Once the machine was ready for delivery Brandi got it up and running connected to the computers we use and all I had to do was learn how to use it…literally press the button, if that is what I wanted to do! Or scan and print amazing documents and booklets for our students! So glad I made that choice to move from a personal printer to a professional one for my in-house printing needs! Thanks innov8!”
“Larry at innov8 Digital Solutions was excellent to work with. He put the needs of our organization first, and was diligent in ensuring we chose the most logical solution for our office. Joe & Brandi handled delivery, set-up, and training for our device and had us up and running efficiently. Thank you!”
“innov8 has been absolutely fantastic to work with! They helped us choose a printer/scanner/copier for our office needs that was economical and yet prints beautiful material for us. They taught us how to work the machine and the service has been very good. Highly recommend this company!”
Contact Us
Get support from our factory trained and certified Service Technicians
innov8 Digital Solutions offers quality office equipment products and customer service to help businesses and the people who power them.
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We only partner with industry leading brand names ensuring you get the right solution. Let us set you up with office equipment that works as hard as you do and let our team of experienced technicians fix what doesn’t.