Services > Managed IT Services

Stop fighting technology issues & get back to running your business!

Office technology is always changing. Managing and maintaining your office equipment and IT infrastructure can feel like a full-time job. That’s why innov8 offers comprehensive Managed IT services tailored to each of your specific needs. Whether it’s your email software or setting up secure networks and multifunction copiers, the team at innov8 knows how to get you started and keep you up and running.

We will keep your team running as efficiently as possible

It doesn’t matter if your business has 5 computers or 100 computers, your entire team requires efficient and attentive IT staff available to resolve current IT issues and plan for future needs. innov8’s proactive approach eliminates the hassles that come along with managing technology in your organization, so you can focus on running your business.

Our goal is to provide your business with productive IT solutions that provide a solid foundation for future growth or change.

Managed IT Services

Let our team make it easy for you to get the best possible custom Managed IT service. Why custom? Simply put, a real estate brokerage in Red Deer has vastly different needs from a walk-in clinic in Kelowna.

With innov8, help is just a phone call away and we will keep your team running as efficiently as possible while minimizing lost productivity time.

FREE IT Infrastructure Assessment

We take an inventory of your existing hardware and systems, including things like your internet modems, computers, and software. We will also make notes about how your team operates and what needs and challenges they face with the IT infrastructure.

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Custom Managed IT Service Plan

Once we’ve completed our infrastructure assessment, we can create a plan that meets your organization’s needs. Integrity is very important to us and we are committed to recommending plans and programs that deliver value for your business and provide long-lasting results.

Knowledgeable IT Experts at Your Fingertips

Full access to our help/service desk, remote support, antivirus protection, remote monitoring and management, quarterly IT reviews and much more. We will keep your team running as efficiently as possible while minimizing lost productivity time.

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Our Managed IT Services

Antivirus, workstation security, and endpoint protection for businesses of all sizes

Professional Plans & Services

Use our talented team of experts to customize a service offering or recommend and implement a specific solution. We can help determine areas of improvement or weakness and recommend a solution to strengthen your environment.

On-Site & Remote Support

With innov8 on-site and remote IT support, you have access to our technical experts who will maintain and support your technical environment with complete monitoring and management. We support hardware, including workstations, computers, and routers, as well as firewalls and everything in between. We also support software applications and platforms such as Microsoft Office, Office 365, web, and mobile. No matter your IT needs, our specialists have got your back!

Data Backup & Disaster Recovery

What happens when disaster strikes? innov8 Digital Solutions can help develop data backup, recovery, and restoration strategies that protect your business assets and information when an unplanned disaster occurs. Our BDR strategy gives you peace of mind by ensuring there is a plan in place to retrieve your data should a disaster occur.

Emergency Services

Need after-hours support? No problem. We’ll be there. innov8 offers a one-hour response time for critical, service impacting events.

Cyber Security & Anti-Virus Protection

We invest in the latest cybersecurity and anti-virus tools, implement best practices for security and add next-generation backups to ensure downtime and threats are minimized.

Protect against information loss
Protect employees from cyber attacks
Increase employee productivity
Decrease IT and administrative costs
Boost operational efficiency and reduce business disruption
Lessen corporate liability and risk
Enterprise-grade service and performance, without the complexity and cost

Team Training & Quarterly Reviews

When it comes to cybersecurity, education is a key part of the battle. Our team can train your employees on simple, effective security practices and implement your security plan with minimal impact on workflow.

Expert Help/Service Desk

If you run into an issue, simply call, email or submit an online ticket to get help from one of our client-focused service technicians.

Trusted Solutions

Our Partners

We only partner with industry leading brand names ensuring you get the right solution. Let us set you up with office equipment that works as hard as you do and let our team of experienced technicians fix what doesn’t.